mental health & wellbeing
Mental Health, Wellbeing & Support Resources
Crisis Contacts
Emergency Services: 000
Your Local Hospital Emergency Department
Psych Triage 24/7 Victoria 1300 874 243
LifeLine www.lifeline.org.au
12 11 14 Phone option 24/7. Online Chat option 7pm-midnight
Suicide Call Back 24/7 https://www.suicidecallbackservice.org.au
1300 659 467 Phone or Online chat option both 24hrs
Beyond Blue https://www.beyondblue.org.au
1300 22 4636 Phone option 24hrs. Online chat option 3pm - midnight
General Contacts
LifeLine www.lifeline.org.au
12 11 14 Phone option 24/7. Online Chat option 7pm-midnight
Beyond Blue https://www.beyondblue.org.au
1300 22 4636 Phone option 24hrs. Online chat option 3pm - midnight
Headspace https://headspace.org.au/
For Young adults 18-25yo
Online counselling & support 9am-1am daily
https://headspace.org.au/eheadspace/connect-with-a-clinician/
1800Respect 1800respect.org.au
24hr support via phone for people impacted by sexual assault, domestic or family violence.
1800 737 732 Phone or Chat online
MensLine mensline.org.au
24hr Helpline for Men seeking support & counselling
Women can also access the service if they are seeking help for a Man.
1300 789 978 Phone or Chat online
SANE Helpline www.sane.org
1800 187 263 Via phone 10am-10pm weekdays
Counselling and referral service for LGBTQI+ people
Call 1800 184 527 or chat online
Head to Health https://www.headtohealth.gov.au/
Head to Health can help you find digital mental health services from some of Australia’s most trusted mental health organisations. Provided by the Australian Department of Health, Head to Health brings together apps, online programs, online forums, and phone services, as well as a range of digital information resources.
Pregnancy Specific Contacts
PANDA
Perinatal Anxiety and Depression Australia www.panda.org.au
1300 726 306 Via phone Mon-Fri 9am-7.30pm.
For help with antenatal or postnatal depression. Mums & Dads.
MumSpace www.mumspace.com.au
For help with antenatal or postnatal depression for women. Online resources & information
COPE Centre of Perinatal Excellence https://www.cope.org.au
What were we thinking https://www.whatwerewethinking.org.au/
Wangaratta - Perinatal Emotional Health Program (PEHP) – Early Motherhood 03 5722 5345
Miscarriage, stillbirth & newborn death support
SANDS https://www.sands.org.au
24/7 Phone 1300 308 307
The Pink Elephants Support Network https://www.pinkelephants.org.au
Red Nose (formerly SIDS and Kids) rednosegriefandloss.com.au
Drug & Alcohol
National
Family Drug Support Australia www.fds.org.au/
Phone: 1300 368 186 (available 24 hours /7 days)
Alcohol & Drug Foundation www.druginfo.adf.org.au/
Phone: 1300 858 584
Victoria
Family Drug Help Victoria
www.sharc.org.au/program/family-drug-help/
Family Drug Help is a Victorian program that provides practical help, information and support to families and friends impacted by someone’s drug and alcohol use.
Phone: 1300 660 608 (available 24 hour/7 days)
DirectLine (Victoria) www.directline.org.au
Phone: 1800 888 236 (24 hour/7 day)
NorthEast Victoria
Drug & Alcohol Counselling via ACSO: 1300 022 760 or www.acso.org.au/aod-mh-support
Gateway Health Wangaratta (03) 5723 2000
https://gatewayhealth.org.au/services/alcohol-and-other-drugs
Family Violence
1800Respect 1800respect.org.au
24hr support via phone for people impacted by sexual assault, domestic or family violence.
1800 737 732 Phone or Chat online
CAV/CASA Centre Against Violence
1800 806 292
Women's DV Crisis Service 1800 015 188
Safe Steps https://www.safesteps.org.au
1800 015 188
Domestic Violence Resource Centre Victoria
Daisy App
https://www.1800respect.org.au/daisy
Self - Referral
Counselling
Self-referral Telehealth Counselling Programs
Beyond Blue
“New Access Program”
‘Coaching’ counselling sessions. Free. Phone, video and face-to-face.
6 structured sessions with a counsellor.
1300 921 535 http://wellways.org/newaccess
Lifeline Counselling Service
Free video counselling sessions.
Up to 6 sessions with the same counsellor.
1300 152 854 https://www.lifeline.org.au/community-counselling
Talk It Out (Murray Region)
Low intensity Counselling service. For people who live in the Murray Primary Health Network region. The service can offer a one-off counselling session or up to three call back sessions. Free. 24/7. Phone or Video. Online chat available.
1300 022 946 https://talkitoutmurray.org.au/phone-and-online-counselling/
Head To Help
HeadtoHelp provides a central intake / referral service.
They first do an assessment then help direct you to the best counselling options locally.
It is also recommended you see your GP.
1800 595 212 https://headtohelp.org.au
Pages for Wisdom
Short-term supportive counselling & psychology, valuable if you are waiting to see someone long-term. Free. Telehealth available. Offering perinatal support. There is an option for creative psychology - music, animal, writing & art therapies.
https://www.pagesforwisdom.org